In six studies completed in the past decade, researchers in the United States compared the abilities of executive men and women. The methodologies varied widely, and included performance evaluations, questionnaires, observations and peer evaluations. Research confirmed conventional wisdom, that women did indeed excel at many of the soft skills of management.
Conventional wisdom says that women lead better in these areas:
1. Team-Building
Women are good at encouraging participation and facilitating groups. A 1999 study by Lawrence A. Pfaff and Associates in Michigan found that one of the many ways women rated higher than men was in facilitating teamwork, a skill stereotypically feminine.
2. Empowering
Women are more likely than men to utilize facilitative leadership, a style that enables and encourages others (Porat, 1991). Facilitative leaders empower and motivate people rather than lead by reward and punishment.
3. Communication
Women working in education were found to use a more open communication style that came from their focus on relationships. As a result, they communicated more frequently than men with their colleagues, stakeholders and subordinates (Connor, 1992). In the business world, open communication encourages feedback and sharing of information and power.
4. Consensus-Building
Women are talented collaborators and support contributive, consensual decision-making (Porat, 1991). Team members appreciate knowing their contributions are valued. However, consensus building can have pitfalls for women. An over-reliance on this method of decision-making can make a leader appear indecisive and too dependent upon the opinions of others. A true leader knows when to stop conferring and propose a decision.
5. Almost Everything Else
But women's strengths are not limited to these skills alone. Of the six studies, five indicated that female bosses scored higher than men on a majority of leadership skills measured. In the sixth study, men and women ranked evenly.
In the study by Lawrence A. Pfaff and Associates of more than 1000 managers in 211 organizations, women outranked men in soft skills such as communication and teamwork, but also in areas not traditionally considered female, such as planning, goal-setting and facilitating change. In areas traditionally considered male, such as decisiveness, women ranked on par with men.
In Business Week, Shirley Ross, an industrial psychologist who oversaw a study for Hagberg Consulting Group, was quoted as saying ''Women are scoring higher on almost everything we look at".
Evidence has mounted that if you are a woman, then statistically speaking, your natural, authentic leadership style is working just fine. Yet women try to be more like men, while men are unencumbered by such thoughts, and get ahead simply by being themselves. Can you imagine a male chief executive rising to the top job by pretending to be someone other than who he is? If you are a woman and want to be a better manager, don't try to lead more like a man. Lead like a strong woman, with confidence and backbone.
